Perfecthost  Acceptable Use Policy and Service Guidelines

Perfecthost provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content:

All services provided by Perfecthost may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene,  material protected by trade secret and other statute, and invasion of privacy. The subscriber agrees to indemnify and hold harmless Perfecthost from any claims resulting from the use of the service which damages the subscriber or any other party.

All pornographic content and sex-related merchandising is prohibited on all Perfecthost servers. This includes sites that may infer sexual content or links to adult content elsewhere. Perfecthost will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Perfecthost servers or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

• Pirated software
• Hacker programs or archives
• Warez sites

Perfecthost will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - Email:

Spamming, or the sending of unsolicited email, from a Perfecthost server or using an email address or domain that is maintained on an Perfecthost machine as reference is STRICTLY prohibited.  Accounts found to be sending spam will be terminated immediately and no refund given.  Perfecthost will be the sole arbiter as to what constitutes a violation of this provision.

Misuse of System Resources:

Any attempt to undermine or cause harm to a server, or customer, of Perfecthost is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers. Operation of IRC servers or IRC bots on our servers will result in an immediate termination of service.

Cancellation:

Cancellation can be made via email to sales@perfecthost.net. Although no notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable. If cancellation is made within the first 30 days of service all hosting fees will be refunded. This does not include fees for domain registration which are non-refundable.

Suspension:

Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension.

Responsibility Concerning Service and Backups:

Perfecthost strives to provide reliable hosting services for all our clients and provides backup services as a courtesy.  However, server disorders, network latency, connectivity issues, etc. arise with any webhosting services.  Clients are encouraged to make backups of their website and all online data .  Perfecthost is not to be held responsible, under any circumstances, for loss of data or website accessibility failure.  Again, hosting clients are encouraged to make backups of their data.

Refusal of Service:

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

All sub-networks, distributive hosting sites, and dedicated servers of Perfecthost must adhere to the above policies. Please direct any reports of violations of the above policies to abuse@perfecthost.net.

Failure to follow any term or condition will be grounds for immediate account deactivation.